Responsible Gaming
Our Motto : Responsible Gaming
We care for our players!
HalaPlay provides its players with a responsible gaming environment. Not only it is our mission to provide our players with the most entertaining game experience, but it is also our duty to help prevent compulsive usage as this platform is meant for entertainment only.
Our players’ well-being is of utmost importance to us, and we request all our players to follow the best practices listed below to play responsibly.
You acknowledge & understand,
1. Age Above 18 years: Players must be above 18+ years of age to play skill games.
2. Element of Financial Risk: This game involves an element of financial risk and may be addictive. Please play responsibly and at your own risk.
3. Entertainment Gaming Platform: Play online Daily Fantasy Sports for entertainment but not as an income source.
4. Stick to Deposit Limits: Set aside a monthly/weekly limit on the entertainment budget. Keep a track of the money spent and spend only the entertainment budget for playing online Daily Fantasy Sports
5. Frequent Withdrawals: Please make sure to place withdrawals frequently.
6. Track Time: Please keep a track of the time being spent on the platform in order to adequately balance it with the time spent on other leisure activities.
7. Prioritize What’s Important: Never prioritize playing online Daily Fantasy Sports over other important activities that impact daily life. We never encourage our players to consider gameplay as a profession.
8. Take a Break: Practice taking regular breaks, especially when losing multiple games. Remember winning and losing are a part of the game.
9. Stop: Never play to recover or chase losses.
How HalaPlay practices RESPONSIBLE GAMING?
HalaPlay has a dedicated “Responsible Gaming Team” (RG TEAM) to take care of our players and to ensure all our players are playing responsibly.
Our team consists of well-trained executives who identify responsible gaming issues & safeguard user experience while helping players to have fun playing at HalaPlay.
Mentioned below is the list of measures taken to ensure the safety of our players :
10. Limiting Deposits: There is an option for players to set daily and monthly playing limits.
a. Players who are willing to have limits on their accounts can drop in an email to the RG team at rgcare@halaplay.com & our team will help you out to play responsibly.
11. Guidance: Our team also identifies who have issues following responsible gaming frequently and guides them accordingly.
12. Restricted States: We adhere to the rules and regulations as set by the government; therefore, players who are a resident of Telangana, Meghalaya, Andhra Pradesh, Arunachal Pradesh, Assam, Odisha, Nagaland & Sikkim, cannot play on our tables.
13. Responsible Gaming Limits: Weekly and monthly deposit and loss limits are set to make sure that such players with responsible gaming issues play within their limits.
14. Self-Exclusion: With the Self-Exclusion feature, players can temporarily restrict themselves from online gaming.
a. During the Self-Exclusion period, players will not be able to add cash, play games, or log in at the HalaPlay platform
b. Once confirmed, the request for ‘Self-Exclusion’ is irreversible for the requested period.
15. Account Suspension: In exceptional cases, accounts are suspended in case a player is continuously failing to stick to responsible gaming policy. Such accounts can be opened only after a cool-off period of 7 to 30 days.
16. Need More Information? Please write to us at rgcare@halaplay.com for further assistance.
